Testimonials
Our customers are the most important people we know. Our dedication to customer service means doing the job right the first time, and this often wins us praise.
Here are some of the things all clients have to say about us:
"They are wonderful. The systems support group is top notch!"
- Jean Hoogacker, Manager, Information Technology Services, Sarasota Manatee Airport Authority, Sarasota, FL
"Data Balance is a very good company to work with – knowledgeable and concerned about customers."
- Judy DiVincenzo, President, GCR Capital, Safety Harbor, FL
"I don’t see any room for improvement in the quality and service I receive from Data Balance."
- Dee Mortellaro, Administrator, Pinellas Community Church, St. Petersburg, FL
"Thank you for helping to make our journey and transition to our business to the next level so successful. Your service is exceptional... your staff [is] highly organized, reliable, and professional and all offered a high level of commitment to our project."
- Jo-Anne Gerard, Office Manager, Pelican Bay Ltd., Dunedin, FL
"I want to thank you and your team for making our move a very painless process. Two thumbs up! Thanks for the support."- Timothy Neubert, President, Neubert Aero Corp., Clearwater, FL
“Data Balance has given me peace of mind. They have provided me with excellent customer service and outstanding server maintenance. They go the extra step to ensure their customer’s needs are met. I would recommend them always.”
- Sharon Reynolds, Director of Business Development, Medcert Inc, Tampa, FL
“We've worked with Data Balance for more than four years now. [Your] technical expertise and customer service always exceed our high expectations. The Pro Balance service has kept our server, network and >20 workstations spread across multiple locations in top working order. Data Balance is a reliable, local partner whom we trust implicitly.”
- Becky Dagit, Office Manager, Florida Detox, Tarpon Springs, FL
"Our phone system runs on our computers, so the system must be reliable. Data Balance has been a great partner, taking us from zero to 21st century automation in a short period of time. After a large install project - which went very smoothly - Data Balance has kept our people productive and our business humming with Pro Balance. We highly recommend Pro Balance for anyone whose business depends on their computer network."
- Diana Strout, Vice President, Beneport LLC, Largo, FL
"For the past four years, they have virtually answered all of our needs."- Larry Dickie, President, Christiano Construction Co., Clearwater, FL
"I really wish that all vendors were as easy to work with. Whenever I call or send a case through the portal, I expect and receive the best customer service."
- Jo-Anne Gerard, Director of Business Operations, Pelican Bay, Inc., Dunedin, FL
“I prefer Pro Balance because you don’t have to hold to speak to someone real time or leave a voice mail. You simply fill out a case log and click send – it’s quick and easy. Also, support cases are picked up right away and handled quickly and thoroughly. Keep up the great work!”
- Vicki Harris, Office Manager, Monroe’s Prestige Group, Safety Harbor, FL
"I ... wanted to thank you for the excellent service we always receive from your company - I know we are not the most computer literate people in the world but you are always very patient with us and do an outstanding job. Thank you to you and all of your staff."
- Julie C., Real Estate Advisory Service
"Thank you so much for your help and expertise. As anyone knows, downtime causes a lot of frustration and backup of workload. Your immediate response, along with your help on the telephone whenever I had a question was great. And the problem was always remedied within the time, if not less, than you estimated. I would recommend your service to anyone in need of computer technical assistance. Your service has gone above and beyond other companies we have dealt with. Your professionalism is greatly appreciated."
- Theresa R., Office Manager, Nutrilawn Inc.
"We're a small business who can't afford down time. We hired your company to correct a minor problem, and we ended up with a full service information system department! They upgraded security by integrating a router and firewall into our network. Over the weekend they upgraded our computers to Windows XP. We now share all of our contacts and calendars using Microsoft Exchange and Outlook, supported by custom training that they designed and delivered to our staff. They set up remote support, so they can monitor our network and help our staff on a moment's notice. Jon and his team have a broad range of expertise, but are also capable of going deep into the business and technology issues. It's a pleasure working with a company who is so honest, proactive, and hard working. We would highly recommend Data Balance to anyone with PC or network needs."
- Kristen W., Co-Owner, Mortgage Service, Tarpon Springs
"When we needed help with our computers [...] they set up remote access so we could retrieve important information when we weren't in the office. On their recommendation, we had them install a fax server to eliminate much of the paper handling we were doing. Both projects were completed on time and on or below budget. It's been a pleasure working with you."
- A&K, Co-Owners, Embroidery Company, Pinellas Park
"[...] More than our PC service company - they're our partner. They've worked with our insurance office to tailor the technology to our needs, without overwhelming us. Not long ago, they set up high-speed Internet access and an automated online backup system. Since then, our productivity has increased and our headaches have dramatically decreased. The most impressive part is their service. When we call with a question or problem, they arrive the same day, usually within an hour or two. They've worked closely with our other technology vendors to make sure everything works together like it should. We love this company!"
- Don J., President, Insurance Brokerage, Clearwater, FL
We have many other stories like these, because we are dedicated to earning and keeping our clients' trust. If you would like a list of references, please contact us.
Give us a try today. Data Balance offers a risk-free guarantee with all services we provide.
